ITALIAN HEALTH CARE SYSTEM

1. OFFERED SERVICES

The ASUR n.9 (Azienda Sanitaria Unica Regionale) is the regional health authority supplying the standard medical assistance financed by public funds. Some treatments are free, others require your financial contribution (“ticket”). If you pay, please keep all the receipts, in the case you can ask for a reimbursement in your home country.

FAMILY DOCTORS

A family doctor, or general practitioner, is a doctor you can refer to when:

– you need general medical advice;

– you need a medicine that pharmacies are allowed to sell only with a doctor’s prescription (called “ricetta”), such as antibiotics, anti-inflammatory medications, etc.

– you need a prescription (called “impegnativa”) for specific treatments or checkup at Macerata’s hospital, such as a dermatologist’s visit, or a blood test.

Family doctors are only available at office hours, generally between 8 a.m. and 6 p.m. from Monday to Friday. We suggest you to go to their clinics, or call and check their surgery hours (“orario di ambulatorio”) in advance.

Here is a short list of Macerata’s family doctors.

SURNAME AND NAME

ADDRESS OF THE CLINIC

TELEPHONE

MOBILE TELEPHONE

ACCATTOLI PAOLO VIA GARIBALDI, 44Macerata 0733 260501 336 245638
AVIO MARIANO VIA DE AMICIS, 5Macerata 0733 236440 335 8364759
CARACENI LUCIANO VIA SPALATO, 84Macerata 0733 34874 339 4335622
MARI ROMANO VIA CICCARELLI, 8Macerata 0733 261506 330 280091
PIGNATARO ALESSANDRA VIA ROMA, 408Macerata 328 4757459
POLVERINI LUCIANA VIA ROMA, 408Macerata 0733 32247 338 4446915
TOMBESI MASSIMO VIA SPALATO, 84Macerata 0733 35868 338 4306722

When you register with the Italian Health Care System, you are assigned to a specific family doctor, whom you will refer to, for the whole length of your stay in Macerata.

If you need medical advice out of office hours (that is after 8 p.m. or during the week end) you can refer to the doctor on duty, also called “guardia medica”. You can either call him/her at: 0733 231378 or go directly to his/her clinic in Via Santa Lucia 2, very close to Macerata’s general hospital.

In case of urgencies or if you need an ambulance, you can call the emergency medical service at 118 or go directly to the first aid station of Macerata’s general hospital.

SPECIFIC TREATMENTS AND CHECKUP

If you feel you need a specific treatment or checkup, go first to your family doctor’s clinic and ask him/her advice. If needed, he/she will issue the prescription (“impegnativa”) required for most of the treatments supplied by ASUR n.9. Macerata’s hospital has two main buildings: the general hospital, and the head offices of ASUR n.9 (also called “Distretto”). When you make an appointment for a specific treatment, you should always ask in which building you will have to go:

ASUR N.9 – Distretto   (head offices) Belvedere Raffaello Sanzio, 1 – Macerata   (point 3 of the map)

Main treatments   offered: dentist   and gynecologist, dermatologist, oculist, ear, nose and throat…

OSPEDALE DI MACERATA (general hospital)Via Santa Lucia, 2 –   Macerata (point 1 of the map)

Main treatments   offered:   emergency and first aid; blood test laboratory; ear, nose and throat   specialist; dermatologist; orthopedist; oculist…

CONTACTS

Reception: 0733 25721

Customer care (“URP”): 0733 2572753 (available Monday to Saturday, from 8 a.m. to 13 p.m.; Tuesday and Thursday from 3 to 5.15 p.m.)

E-MAIL: zt9urp@sanita.marche.it; nunzia.pagliariccio@sanita.marche.it

WEB: http://www.asurzona9.marche.it

APPOINTMENTS

To make an appointment and book the needed treatment you can either:

• refer directly to the general hospital’s customer care service;

• call the general booking service

Tel: 8000 98798 land line number;

Tel: 199 419891 mobile phone number.

 

The day of your checkup or treatment, you will be asked to present your family doctor’s prescription (“impegnativa”).

2. DOCUMENTS NEEDED TO ACCESS THE ITALIAN HEALTH CARE SYSTEM

PRIVATE HEALTH INSURANCE (non-EU CITIZENS)

If you want to access the Italian health care system and you are an extra-European student, you need a private health insurance policy against illness and accident. If during your stay you pay for treatments or examinations and keep all the receipts, you can ask your health insurance for a reimbursement in your home country. You will need the same insurance policy to apply for you temporary residence permit (“Permesso di soggiorno”).

ITALIAN IDENTIFICATION TAX CODE – “Codice Fiscale”

This code can be obtained for free at the “Agenzia delle Entrate” (District Tax Office) by simply presenting an identity card or passport. This does not require a great deal of time since the tax code is issued immediately, after filling in a specific form.

AGENZIA DELLE ENTRATE

Via Roma, 157 – 62100 Macerata

Tel: +39 0733 369211

Opening hours: Monday to Friday – 9.00 a.m./1.00 p.m.

Tuesday and Thursday – ore 3.00 p.m./5.00 p.m.

3. HOW TO REGISTER TO THE ITALIAN HEALTH CARE

NON EU CITIZENS WITH A PRIVATE HEALTH INSURANCE

Thanks to your health insurance policy against illness and accident, you can register for free to the Italian health care system and access to the medical services supplied by ASUR n.9. The registration is to be done at the head offices of ASUR n.9, also called “Distretto”.

The office taking care of the registration is:

UFFICIO ANAGRAFE ASSISTITI

Belvedere Raffaello Sanzio, 1 (point 3 of the map);

Office hours: Monday to Friday 9.30/13.00–15/18; Saturday 9.30/13.00

Where: ask for a building called “Distretto”, ground Floor, on the left.

For the registration, you will be required the following documents

• an ID card or passport;

• a copy of your health insurance policy;

• a certificate issued by the University of Macerata. If you are an exchange/Erasmus student, you get this certificate when you register with the International Office;

• a copy of the receipt you got at the post office, when you posted the application form for your residence permit;

• a declaration of your address in Macerata;

• your Tax code.

 

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